Simple pricing that grows with your team.
Start for free. Pay only once Ezra really takes work off your team.
For one person who wants to try Ezra in practice.
- 3 people in the organization
- 1 mailbox
- 100 Ezra replies / month
- A mailbox on @saauf.xyz
- All AI and team features
For small customer service and sales teams.
- 10 people in the organization
- 5 mailboxes
- 2,000 Ezra replies / month
- Your own domains through your Resend account
- Webhooks and API tokens
For companies with several departments and their own domain.
- 50 people in the organization
- 25 mailboxes
- 20,000 Ezra replies / month
- Your own domains through your Resend account
- Webhooks and API tokens
- Onboarding help
Custom limits, a negotiated data processing agreement and onboarding support.
- unlimited people in the organization
- unlimited mailboxes
- unlimited Ezra replies / month
- Negotiated data processing agreement (DPA)
- Help setting up domains and Resend
| Plan comparison | Start | Team | Business | Enterprise |
|---|---|---|---|---|
| People in the organization | 3 | 10 | 50 | unlimited |
| Monitored mailboxes | 1 | 5 | 25 | unlimited |
| Own domains | — | 3 | 10 | unlimited |
| Sends from @saauf.xyz per day | 100 | 1,000 | 5,000 | 20,000 |
| Ezra replies per month (unlimited with your own key) | 100 | 2,000 | 20,000 | unlimited |
| Mailboxes on @saauf.xyz with no DNS setup | ||||
| Replies and drafts by the Ezra model | ||||
| Your own API keys (Claude, Gemini, ChatGPT, Grok) — unlimited replies | ||||
| Automatic tags and filters | ||||
| AI sandbox | ||||
| Roles and administrator permissions | ||||
| Brand templates (logo, colour, footer) | ||||
| Activity log | ||||
| Delivery statuses and stopping AI replies | ||||
| Own domains through your own Resend account, webhooks | ||||
| API tokens for automation | ||||
| Data processing agreement (DPA) and data export | ||||
| Configurable mail retention period | ||||
| Negotiated data processing agreement and SLA | ||||
| Dedicated onboarding |
Billing questions
Is the cost of AI models included in the price?
Ezra replies are — within your plan’s limit. If you connect your own Claude, Gemini, ChatGPT or Grok key, you pay the provider directly for tokens, at their prices, with no markup from us and no limit.
What happens if I exceed the Ezra reply limit?
Messages still arrive, but Ezra stops replying automatically until the end of the month. Your team can reply by hand, switch to its own API key or change plan.
How do I change plan?
The owner picks a plan in the dashboard: Organization → Plan → Change plan, and enters billing details. We confirm the change within one business day, and the plan applies as soon as it is confirmed.
How do I pay?
By bank transfer against a VAT invoice, monthly in advance, with 14 days to pay. A partial first month is charged pro rata.
Is there a data processing agreement?
Yes, on every plan. The owner accepts it when creating the organization and can see its text and acceptance date in the organization settings. The Enterprise plan lets you negotiate it.
Can I cancel at any time?
Yes. Before you leave, download the data export in the organization settings, then delete the organization — we then delete its messages, mailboxes, settings and log.
Need more? Let’s talk.
Custom limits, a negotiated data processing agreement and help setting up your own domains for larger teams.